"I'm a client of The Co‑operators and I've had an auto accident. What is covered? How do I report a claim? What are my repair options?"

The stress of being in an auto accident, or having your car stolen is bad enough without having to worry about your insurance claim. At The Co‑operators, we're here to take care of your needs, and get you back on your feet as quickly as possible.

The following information is designed to help you understand the claims process. Your Co‑operators claims representative will guide you through the claims process. If you have any questions about how your claim is being handled, please contact us immediately. We want your claims experience to be a positive one, and one that you are completely satisfied with.

To improve service and reduce your uncertainty about making a claim, we designed the Claims Guarantee.  Now you can access claims counselling, get answers to your questions, confirm your coverage, and decide whether or not to make a claim in a given situation.

Link to the Claims Guarantee